Courses that enable you to:
Learn about gems without becoming a gemmologist
Train sales teams about gems, diamonds and sales techniques
Have smaill, personal classes-book your date for a group of 4 or more
Introduction to Diamonds: 2 hour-$150
Polished diamond For Retail Jewellery- 10 hours $650
Practical Diamond Grading- 30 hours $1800

Introduction to Diamonds:
Next course offerings- Sat June 6 (10am-12pm), Sun Sept 27 (9.30am-11.30am)
The Language Behind the Sparkle
Diamonds are often described using technical terms that can confuse more than clarify. In this two-hour course, you’ll learn how to interpret diamond terminology and translate industry language into clear, consumer-friendly explanations.
This course helps you understand the real differences between diamonds so you can make informed decisions when buying or selling—without feeling overwhelmed by jargon.
This is NOT a grading course.
It’s about understanding the language behind the sparkle.
Decode common diamond terms
Understand what really matters—and what doesn’t
Feel confident asking the right questions
Join us for a personalized, approachable look at diamonds designed to replace confusion with clarity.
Register now to save your spot.
This course may be modified to be taught in store setting to train your retail associates-Contact Karen for pricing details.
Polished Diamonds for the Retail Jeweller:
Next course offerings- Sat&Sun July 4&5 (10-4pm), Sat&Sun October 24&25 (10-4)
Diamonds That Sell: Turning Knowledge into Confidence
This two-day workshop is designed for retail jewellery associates who want to sell diamonds with clarity and confidence—not scripts.
You’ll learn the 4Cs and, more importantly, how to apply them to highlight the value of your diamonds in real customer conversations. We break down Diamond Grading Reports so you can translate technical information into clear, persuasive explanations that build trust and close sales.
Apply the 4Cs to real selling situation
Understand and explain Diamond Grading Reports
Turn product knowledge into confident sales language
This is practical, customer-focused training that helps your team sell with credibility—not pressure.
Participants receive a Certificate of Attendance upon completion.
This workshop can be delivered in-store. Contact Karen for pricing and scheduling details
Practical Diamond Grading
Next course offerings- Monday July 13- Friday July 17 , 2026 (10-5pm daily with1 hour for lunch )
What You’ll Gain from Practical Diamond Grading
This is not a lecture course. It’s a skills-building experience designed for people who want results.
In just five days, you will:
• Understand diamond grading theory and how to apply it
• Confidently grade colourless round brilliant diamonds
• Use both loupe and microscope effectively
• Follow a GIA-based international grading system
• Work closely with instructors in small, supportive classes
• Practice until grading feels systematic—not stressful
With 18 hours of hands-on practice, this course is ideal for anyone who wants their diamond grades to be defensible, consistent, and professional.
Upon successful completion of both a written and practical assessment, you’ll receive the Practical Diamond Grading Certificate from The Language of Gems—a credential that reflects real, demonstrated ability.
Spaces are limited to protect the learning experience.
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Many people know diamond terms but freeze when it’s time to apply them.
My courses help you move from “I’ve heard of the 4Cs” to confidently understanding what you’re seeing and how to explain it.

Diamonds can be expensive mistakes when knowledge is missing. Learning how quality, grading, and value connect helps you avoid guesswork and make smarter professional or personal decisions

You’re not getting recycled textbook information. You’re learning from decades of hands-on gemmology, teaching, retail, and appraisal experience—practical insights that save time and sharpen judgement.

My journey in Jewellery Appraising began with the assumption that my mere presence in the field would attract clients. However, I quickly realized the importance of tailoring my message to different audiences and focusing on specific client groups rather than trying to serve everyone.
Despite initial struggles and a reluctance to admit uncertainty, I eventually recognised the need for outside guidance.
Embracing the support of a coach allowed me to deepen my understanding of my business, refine my niche, target my ideal clients, streamline processes, and stay true to my business vision. Drawing on my background in business and expertise as a gemmologist, diamond grader, and appraiser, I honed my skills and gained insights to grow my business successfully over 22 years.
Recently, I made the decision to retire from appraising to shift my focus towards assisting others in the industry, sharing my experiences and knowledge to support their growth and development.
Throughout my journey, I learned the importance of balancing business pursuits with family commitments and personal well-being. My story underscores the significance of adaptability, continuous learning, and the value of seeking guidance when navigating the complexities of entrepreneurship.
Karen Howard (FCGmA, RMV, IMJVA) is a member of the Canadian Gemmological Association, The Scottish Gemmological Association, a Registered Master Valuer, a Canadian Accredited Jewellery Appraiser and an International member of The Jewellery Valuers Association.
