---A Complete Client Journey------

You learned how to appraise Jewellery.

Now learn how to build the business around it.

POSITION

ATTRACT

ENQUIRY

ONBOARD

APPRAISE

DELIVER

FOLLOW UP

RERER

Not sure where your business needs attention?

Take the free Jewellery Appraiser Business Scorecard and discover which parts of your client lifecycle may be costing you enquires, referrals and repeat business.

TAKE THE FREE BUSINESS SCORECARD

WHERE IS YOUR BUSINESS LOSING OPPORTUNITIES?

More than an Appraisal.

A Better Client Experience.

You already have the gemmological knowledge. This course gives you the practical tools, templates and confidence to manage every stage of the client journey--so you can build stronger relationships, receive more referrals and grow a practice that works for you.

Practical Tools you can use right away
Real-world examples and scenarios
Designed specifically for jewellery appraisers

Course Modules

practical lessons real-world application

01. Understand Your Client

Know who your're serving and what they really need

02. Attract the Right Client

Find and match the clients who are the best fit.

03. Enquiry to Appointment

Turn enquiries into well-qualified appointments

04. Professional Onboarding

Set clear expectations from the start

05. Managing the Relationship

Handle challenges with confidence and professionalism

06. Delivering the Experience

Present finding and create a lasting impression.

07. Follow-up, Retention & Referrals

Stay connected and turn clients into advocates

08. Build Your Client Lifecycle System

Bring it all together and create your personal blueprint

Your Learning Experience

Learn Online, On Your Schedule
Client Lifecycle Strategies is a fully online, self-paced course designed to fit around your business and other commitments.

Who It's For
Created for new and developing jewellery appraisers—and established appraisers who want a stronger, more consistent approach to attracting, managing and retaining clients.

What You'll Learn
Follow the complete client journey, from attracting the right clients and handling enquiries to appointments, client experience, follow-up and building valuable referral relationships.

Practical Resources Included
This isn't just theory. You'll receive worksheets, templates, exercises and downloadable resources designed to help you apply what you're learning directly to your own appraisal practice.

Course Access
Learn at your own pace with 3 month access to the online course materials.

Your Investment: $700

Support
Q& A email support and 1 online meeting every 2 week